Ranked "Highest in Guest Satisfaction Among Upper Upscale Hotel Chains" by J.D Power and Associates, the Omni Hotel & Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa treatments to dynamic business settings, each Omni showcases the local flavor of the destination. The Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program.
To assist servers in any way possible to ensure proper, prompt and courteous service to all guests.
¨ Station set-up
¨ Stock needed supplies in side stands.
¨ Clean-up of coffee machines and prepared coffee.
¨ Set-up tea station.
¨ Get ice supply.
¨ Dust all tables to include table legs.
¨ Receive rolls and put in warmers.
¨ Put milk in refrigerators and set-up creamers.
¨ Pick-up linen.
¨ Check off and pick-up storeroom supplies.
¨ Set tables with clean, pressed linen, china, silver and glassware.
¨ Set up ashtrays with logo matches on each table.
¨ Ensure furniture and floors are clean and arranged according to specifications.
¨ Assist servers during meal period.
¨ Remove any extra settings.
¨ Pour water.
¨ Serve rolls and butter as specified.